Unresolved EMI Deductions: Seeking Legal Assistance
Introduction to Refund and Deductions Regarding EMI Account
I am writing to seek your professional guidance and assistance in addressing an ongoing issue related to a recent online purchase and its subsequent cancellation, leading to perplexing deductions from my EMI account. The matter involves a transaction with Samsung India Electronics Pvt. Ltd and my Axis Credit Card.Background
On 7th October 2022, I placed an order for a Galaxy M53 mobile phone with Samsung India Electronics Pvt. Ltd, amounting to RS.21,638/-.Issue and Attempts for Resolution
Despite promptly informing the bank about the cancellation and making several complaints, EMI deductions persist. The bank claims to have reversed the transaction and assures me that no further deductions will occur. However, deductions are ongoing, leading to confusion and frustration in this Refund and Deductions Regarding EMI Account.Discrepancy in EMI Reference IDs
Upon careful examination, I discovered that the EMI reference IDs for the cancelled order and the ongoing deductions are entirely different, adding complexity to the situation.Read More
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Request for Assistance on Refund and Deductions Regarding EMI Account
I seek your expertise in resolving this matter. If the ongoing deductions are related to the cancelled order, I request a refund. Additionally, I would like to explore any compensations or remedies available in this situation.Attached Documents
I have attached relevant documents and transaction details for your perusal.Your prompt attention to this Refund and Deductions Regarding EMI Account matter is highly appreciated. I am hopeful that, with your assistance, we can find a satisfactory resolution and rectify this issue promptly.Please login or Register to submit your answer